Public Square is committed to protecting the private information of our website visitors. The publicsquaremedia.org website (the “Site”) adheres to a strict policy for ensuring the privacy of Personally Identifiable Information and preserving the integrity of this online medium. Here we explain the type of information collected from the Site, how that information may be used, how you can access or modify that information, and how that information is protected.
1. Which sites are covered by this policy?
2. What information do we gather?
Public Square collects two types of information from visitors to the Site: (A) Personally Identifiable Information, and (B) Non-personally Identifiable Information (information such as IP addresses and cookies, which allow for a better use of the Site). Uses of this information are discussed in Section III below.
A. Personally Identifiable Information
Public Square will not collect Personally Identifiable Information from you, other than what you supply to us on a voluntary basis upon request. Personally Identifiable Information includes, but is not limited to, name, address, email address, telephone number, and credit card information.
Registration for the Site:
The Site may at times require a free registration, which enables full access to the information and resources offered on the Site. A unique email address must be supplied to register.
Paid products and services:
While the majority of the Site is free, we may charge fees for select products and services. To enable the purchase of these and other products, we collect your telephone number, email address, billing address and credit card information.
Forums, feedback and content submissions:
On some pages of the Site, you can submit content to be published, make community postings, comments, suggestions, and vote. We may collect your name, address, and email addresses in connection with these activities.
Your submission of others’ Personally Identifiable Information:
On some pages of the Site, you can submit information about other people. For example, you may submit a person’s name and email address to send an article. Additionally, you may purchase a gift online and submit the person’s name, address and telephone number for delivery. This information will only be used for the stated purpose.
Contests, sweepstakes and special offers:
On occasion, we may collect personal information from users in connection with optional (i.e., you opt-in to participate in these offers) sweepstakes, contests or special offers. Such information will be used as indicated at the time of collection.
Listservs and email newsletters:
On occasion, we may collect personal information from users in connection with optional (i.e. you opt-in to subscribe to these services) listservs and email newsletters. Such information will be used as indicated at the time of collection.
B. Non-personally Identifiable Information
In addition to information that you provide to us, we may also collect and store certain Non-personally Identifiable Information automatically when you use the Site. This information helps us improve the experience you and other visitors have with the Site.
For example, we may collect your IP address, browser information and reference site domain, as well as related information such as the date on which you visit the Site. This information does not identify you personally and is only used in the aggregate.
As is common practice among websites, we use “cookies” and similar technologies. Cookies are text files which store your preferences. No personal information is ever stored by us in a cookie, even if you have entered your name or email address on other parts of the Site.
You can generally prevent cookies from being used by changing the settings in your web browser, but please be aware that by doing so you may be unable to fully utilize the Site.
3. How do we use information gathered on the site?
Except as expressly set forth in our policies, we will not willfully disclose your Personally Identifiable Information to any non-affiliated third party without first receiving your permission. We will never sell, rent, or swap your Personally Identifiable Information with non-affiliated third parties for their own purposes.
In terms of our own use of information, we and our affiliates may use your Personally Identifiable Information for the activities described in the previous sections, and for internal purposes and marketing, promotional and fundraising purposes in support of public broadcasting.
We will typically explain the extent of use at the time you are asked to provide personal information. If you do not want this information to be collected or used by us for these purposes, you can simply “opt out.” Under certain circumstances, opting out may prevent your participation in activities for which Personally Identifiable Information is needed, as in contests.
In certain cases, we contract with other companies to provide services on our behalf. These service providers may maintain customer databases which may hold email addresses of Site users, including:
Site visitors who have provided them by registering at the Site or signing up for a newsletter;
audience members who email questions about membership or programs;
donors who submit online contributions; or
online buyers who make a purchase.
We (including our service providers) will use these addresses in connection with the purposes for which we collected the information, to provide services and to operate the Site, including to respond to inquiries, to process credit card payments and billing, shipping, email distribution, list processing and analysis, promotions management, to send information about Public Square, services, membership or to correspond about a purchase or product offers.
Our service providers have access to your Personally Identifiable Information as necessary to provide certain services on our behalf. They are required to maintain the privacy of all such information in their possession or control and can only use the information on our behalf for the purpose for which we have contracted them, for example processing your order or sending you a series newsletter. They are not authorized to use your information for any other purpose.
We, or our service providers, may release Personally Identifiable Information if we believe in good faith that the law or legal process requires it, we have received a valid administrative request from a law enforcement agency, or such release is necessary to protect anyone’s rights, property or safety.
On certain pages, we offer visitors the opportunity to provide comments or other user-generated content on blogs and articles. Any information that you disclose when posting a message to these areas, along with the screen name or ID used, becomes public. In addition, the information that you disclose in these areas may be used by us for promotional and marketing purposes. We are not responsible for use by any person or entity of any Personally Identifiable Information that you choose to disclose in these public areas.
We reserve the right to send you email. This includes order confirmations, renewal/expiration notices, notices of credit card problems, other transactional emails and notifications about our program series. If you have registered for online discussions or other services, you may receive email specific to your participation in those activities.
We offer email newsletters. If you no longer wish to receive a specific newsletter, you may opt out by following the “unsubscribe” instructions located near the bottom of each newsletter.
We use Non-personally Identifiable Information, such as IP addresses or demographic information (zip codes for example) to tailor the Site to the interests/locations of our users and to measure traffic within the Site.
Public Square uses the content from cookies to deliver relevant local resources, remember browser preferences, and improve our visitors’ experiences on the Site. Public Square does not sell information collected by cookies nor use the information for commerce-related purposes. In addition, Public Square will not filter content based on your preferences without permission.
A cookie may automatically localize the Site to the public television station nearest you.
If you watch a video clip or listen to an audio clip on the Site, a cookie may remember certain preferences.
A cookie will tell us which pages you visit and the amount of time between each page visit. The cookie does not remember any information about you or your computer; it just helps us at Public Square to monitor Site usage and traffic; for example, it allows us to measure the number of repeat visitors to the Site in a given month. This data is only used in the aggregate.
4. How can I access or correct information?
In certain cases, such as where a user provides an email address in order to receive an email newsletter or a reminder about an upcoming program or event, Personally Identifiable Information that is collected from the Site is only temporarily retained and may be accessible by the user only for a limited period of time following collection. In other cases, Personally Identifiable Information may be maintained, edited and deleted at the user’s discretion at any time after the information has been submitted to Public Square If at any time, you prefer not to receive email from a service that you subscribed to, simply unsubscribe by following the unsubscribe instructions at the bottom of each email.
5. How is my information protected?
Public Square is committed to ensuring the security of the data provided to us by Site users. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to protect the information we collect online.
6. Children’s guidelines